Vinted Users Share Displeasure About Sizing Changes

Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.

The second-hand shopping app has revised its measurement guidelines for women's and children's clothes but did not contact every member regarding the update.

Social Media Response

Many shoppers and sellers have taken to social media claiming that product pages now present an altered size classification than originally posted due to the recalibration.

The platform stated the updated approach better aligns with comparable marketplaces.

They have suggested members to review their products and manually change the size where appropriate, which has left users frustrated.

Measurement Approach Changes

Before the change, the sizing featured one number and one letter, for instance S/8 or M/10.

The new system has an alphabetical indicator and numerical range like S/UK 8-10.

For certain items, the measurements have been reclassified - like an L measurement was previously a 12 but is now a UK 16-18.

Shopper Stories

Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".

"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.

Stephanie Gallen, based in Glasgow, explained products she uploaded with size 14 tags were showing in the marketplace as size 20–22.

"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.

Required Changes

A different user, based in Derby, stated she felt frustrated because the modification necessitated personal updates the sizing for "all her products".

"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial following partial earnings loss," she said.

Service Background

The app has more than 100 million users, with 18 million British users.

It has become a favored option versus similar marketplaces including eBay and Depop.

This represents another occasion where an unanticipated change to the app has proved unpopular: earlier, Vinted reversed a change concerning shipment methods due to shopper criticism.

Andrew Wise
Andrew Wise

Ava Thornton is an urban planner and sustainability advocate with a passion for resilient city design.